Appointments

All consultations are by appointment, which are booked at 10 minute intervals, although longer appointments are available for more complex problems. You can see the doctor or nurse of your choice although for reasons of continuity it may be better to stick with one doctor as far as possible.

Making an Appointment: If you require an appointment on the same day, Where possible, please telephone the surgery before 10.30am. Please note we are unable to offer Doctor choice in these same day appointments.

In addition, morning & afternoon appointments can be booked up to 2 weeks in advance with the doctor of your choice.

The number to call for an appointment can be found above.

Telephone Calls:

As of January 2019 we are to cease offering patients telephone consultations,they impact severely on appointment times. We are often unable to connect or receive an answer when dialling patient back.  GPs repeatedly calling back on several occasions to no avail. An increasing amount of calls required a face to face appointment therefore requiring two interactions on the same day. Patients are repeatedly asking for telephone calls with medication queries/repeats or reviews.  Which are inappropriate or sick note requests.

Appointment Timing: The doctors try to keep to time but this is not always possible due to the complexity and seriousness of some conditions. We therefore request your patience in such circumstances.

If you are late for an appointment: You may be asked to re-book, or, if the problem is urgent, wait until the end of surgery to be seen.

How to cancel an Appointment:

If you cannot keep your appointment with the Doctor or Nurse, please view the methods available for cancelling your appointment.

It is really important to let us know if you need to cancel, because it enables us to offer your appointment to someone else. Please call the surgery and select option 1, this is the dedicated cancellation line.

Shingles
Appointments for the Shingles vaccination are now available.
Eligibility for the vaccine are for those patients aged 71, 78 or 79 precisely as of the 1st September 2014. Please contact reception for an appointment.

You can now see a GP or other healthcare professional during:

  • Weekday evenings between 6.30pm and 8.00pm
  • Saturdays and Sundays

To book an appointment, talk to your GP practice or visit their website. You may be able to get an appointment on the same day if required.

You may be offered an appointment at :

  • Your GP practice
  • Another local GP practice
  • Another local NHS service-such as a General Practice Hub.